Privacy Policy

This Privacy Policy ("Policy") describes the privacy practices of OC Media Holdings LLC, an Arkansas limited liability company d/b/a "One Country," and its affiliates and subsidiaries (collectively "One Country"). This Policy applies to all users of www.onecountry.com and any other One Country mobile-optimized or -accessed websites, services, or applications, including any social media pages or mobile applications (collectively, the "Sites") and explains what information One Country collects, how One Country collects it, how One Country protects it, and when One Country discloses it to third parties. READ THIS PRIVACY POLICY CAREFULLY ALONG WITH THE TERMS OF USE APPLICABLE TO THE SITES. BY ENTERING ACCESSING, BROWSING, SUBMITTING INFORMATION TO, OR OTHERWISE USING THE SITES, APPLICATIONS MADE AVAILABLE THROUGH THE SITES (THE "SOFTWARE"), OR INFORMATION, CONTENT, FEATURES AND SERVICES PROVIDED THROUGH THE SITES (TOGETHER WITH THE SOFTWARE, COLLECTIVELY, THE "SERVICE"), YOU ACKNOWLEDGE AND AGREE TO THE FOLLOWING TERMS AND CONDITIONS. IF YOU DO NOT AGREE TO THIS PRIVACY POLICY, DO NOT ACCESS OR USE THE SITES, SOFTWARE OR SERVICE.

If you are registering for or participating in a One Country Give sweepstakes, participation is subject to our Official Rules and any other rules and regulations applicable to such sweepstakes (collectively, the "Rules"). If this Policy conflicts with or is inconsistent with a statement in the Rules concerning your privacy, the Rules will apply.

Please see the One Country Terms of Use for more information on your use of the Sites.

  1. Information Collected through the Sites. One Country collects both personally identifiable information and non-personally identifiable information (collectively, “Information”). Personally identifiable information (“PII”) refers to information that may be reasonably used to personally identify an individual, such as name, postal address, email address, telephone number, or any other identifier by which you may be contacted online or offline. Non-personally identifiable information (“NPII”) refers to information that One Country may collect that does not directly or indirectly identify or relate to an individual. The PII that One Country collects includes:

(a) name;

(b) date of birth;

(c) contact information, such as name, postal address, email address and telephone number; and

(d) other PII you provide to One Country on the Sites and other data collected automatically through the Sites.

One Country does not seek any PII from children, and the Sites is not designed to solicit information from children under 18 years of age. To participate in any sweepstakes through the Sites, you must be at least 18 years of age. We do not knowingly collect PII from children under 13. If we learn we have collected or received such information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any personal information from or about a child under 13, please contact us at support@onecountry.com.

  1. Use of Information. One Country's primary purpose in collecting Information is to provide you with services or information that you request or to assist in processing your payments. One Country may also decide to use Information to track how you use the Sites or to help One Country enhance your online experience. For example, One Country may access your account information to provide technical support and quality assurance. In addition, One Country may aggregate the PII that you provide with the PII that other users provide in order to conduct research, analysis, or studies for One Country's own purposes (i.e., not related to providing you with specific services), including improving One Country's services and future sweepstakes.

One Country may also use the information that you provide to One Country to communicate with you about One Country's current activities, future events and sweepstakes or to notify you about any changes to One Country's services. If you decide that you would no longer like to receive such messages you can opt-out from receiving such emails from One Country. In order to opt-out you can click on an unsubscribe link provided at the bottom of every commercial e-mail that you receive from One Country. If you opt-out, you will continue to receive communications from One Country relating to any payments you make or other services you request or purchase. If you decide at a later time that you would like to receive commercial emails from One Country, you may be able to re-add yourself to One Country's communication list. One Country may use the information you provide to report on sweepstakes results in accordance with the Official Rules.

  1. Methods of Information Collection

(a) Account creation information. You can create a personal account with One Country. This account will allow you to purchase access to premium content and enter sweepstakes and contests, and to check on order status and history. In creating this account, you authorize One Country to store your name, birthday, email address, telephone number and shipping and billing addresses. You are responsible for keeping your account information current and complete. Please see the Terms of Use regarding how you can update or correct the information associated with your account. Your account will have a password that you will create. You may not use another person's account or password without such person's permission and you should protect the confidentiality of your account and password information by logging out of your account at the end of each session.

(b) Sweepstakes, contests and promotion participation. You can participate in One Country sweepstakes, contests, and promotions as long as you meet eligibility requirements and comply with all applicable Rules. As part of your participation, One Country may request your name, mailing address, e-mail address and other information in order to administer the promotion, notify winners, etc. To receive a prize (in the event you win a sweepstakes, contest and/or promotion), you must accurately provide One Country with all information requested thereby.

(c) Mailing list addition. You can be added to the One Country mailing list upon request; subscriptions to the mailing list can be cancelled at any time.

(d) Support requests. When you submit a request, review or comment to One Country's customer service department or participate in any interactive services OneCountry offers (today or in the future), One Country may ask you for your e-mail address or other contact information so One Country can follow up with you and One Country may obtain other personal information about you.

(e) Survey completion. When you complete a survey on-line, One Country may ask for certain information from you, including your age, zip code, shopping habits, e-mail and/or mailing address.

(f) Billing and delivery processing. When you make a payment on the Sites, One Country will use your information to process and fill your order. One Country may send you an e-mail to confirm or update you on your order. One Country may also need to contact you by regular mail, e-mail or phone if One Country has any questions regarding your order.

(g) Visiting the Sites. When you visit one or more of the Sites, One Country may automatically collect certain information through different methods.  The information collected may include details of your visits to our Sites, including traffic data, location data, and other communication data and the resources that you access and use on the Sites, and information about your computer and internet connection, including your IP address, operating system, and browser type.

(i) Cookies. Cookies are bits of electronic information that a website can transfer to a visitor's hard drive to help tailor and keep records of his or her visit. Cookies allow website operators to better customize visits to the site to the visitor's individual preferences. Many commercial websites use cookies. One Country may use cookies on the Sites to allow One Country to, among other things, measure activity, to personalize your experience, and to track your status or progress when requesting information. (e.g., sending you personalized text messages such as shopping cart reminders). If you choose, you can set your browser to reject cookies or you can manually delete individual or all of the cookies on your computer by following your browser's help file directions. However, if your browser is set to reject cookies or you manually delete cookies, you may have some trouble accessing and using some of the pages and features that are currently on the Sites, or that One Country may put on the Sites in the future.  We use both session and persistent cookies on the Sites and we use different types of cookies to run the Sites:

  • Essential/strictly necessary cookies: Some cookies we use are essential to the functioning of the Sites.
  • Analytical/performance cookies: Allow us to recognize and count the number of visitors and see how visitors move around the Sites when using them. This helps us improve the way the site functions.
  • Functionality cookies: Used to recognize you when you return to the Sites. This enables us to personalize our content for you, greet you by name, and remember your preferences.
  • Targeting cookies: Record your visit to the Sites, the pages you have visited, and the links you have followed. We will use this information to make the Sites more relevant to your interests.

Some content or applications, including advertisements, on the Sites are served by third parties, including advertisers, ad networks and servers, content providers, and application providers. These third parties may use cookies to collect information about you when you use our Sites. The information they collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across different websites and other online services. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content.

We do not control these third parties' tracking technologies or how they may be used. If you have any questions about an advertisement or other third-party service, you should contact the responsible provider directly.

(ii) Google analytics. The Sites use Google Analytics (and in the future may use other similar sites or services), a web analytics service provided by Google, Inc. ("Google"), to better assist One Country in understanding how the Sites are used. Google Analytics will place cookies on your computer that will generate information that One Country selects about your use of the Sites, including your computer's IP address. That information will be transmitted to and stored by Google. The information will be used for the purpose of evaluating consumer use of the Sites, compiling reports on Site activity for One Country use, and providing other services relating to the Sites activity and usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. You may refuse the use of cookies by selecting the appropriate settings on your browser. Please note that by doing so, you may not be able to use the full functionality of the Sites. The use of cookies by Google Analytics is covered by Google's privacy policy.

(iii) Other providers. From time to time, One Country may enter into agreements with other third-party providers for web analytic and other similar services. If One Country enters into such an agreement, One Country may share your information, including personal information, with the provider or such provider may have access to and collect your information on our behalf. Your information, including personal information, may be stored with the provider.

(iv) Other Information. One Country may use tracking software and similar technology, which automatically collects information about your computer hardware and software and use of the Sites. This information may be used by One Country for the operation of the Sites and to provide general statistics regarding use of the Sites.

(h) Posting Comments. You also may provide Comments (as defined in our Terms of Use) to be published or displayed (hereinafter, "posted") on public areas of the Sites, or to be transmitted to other users of the Sites or third-parties. See below and our Terms of Use for additional information regarding Comments.

(i) Credit Card Usage. When you use a credit card to make a payment to One Country, you are actually being redirected to One Country's third-party provider. ONE COUNTRY DOES NOT COLLECT, ACCESS, STORE OR PROCESS ANY CREDIT CARD INFORMATION. For more information on third party websites, please see below.

  1. Protection of your Information

(a) Information security. All electronic personal information held by One Country is maintained on systems that are protected by network architectures that contain firewalls and intrusion detection devices. The data saved in servers is "backed up" (i.e. the data is recorded on separate media) to avoid the consequences of any inadvertent erasure, destruction or loss otherwise. The servers are stored in facilities with access restricted to unauthorized personnel, fire detection and response systems.

(b) Physical and administrative security. One Country employs reasonable physical and administrative safeguards to protect your personal information.

Notwithstanding the foregoing, as no data transmission over the Internet is 100 percent secure. One Country cannot and will not insure the security of your information. Accordingly, One Country assumes no liability for any disclosure of data due to errors in transmission, unauthorized third-party access or other acts of third parties, or acts or omissions beyond One Country's reasonable control.

  1. Sharing your Information. Except for the following situations, One Country does not rent, sell, or share your information with other people or companies:

(a) Sharing Your Information with Subcontractors. In One Country's efforts to provide the best quality service and experience to you, One Country may share information with subcontractors that provide One Country with services. These services may include, among other things, helping to provide services that you request, helping to create or maintain One Country databases, helping to research and analyze the people who request services information from One Country, and/or helping to process payment card information.

(b) Sharing Your Information as Permitted by Law. One Country may share your Information with others as required by, or permitted by, law. This may include sharing your PII with governmental entities, or third parties in response to subpoenas, court orders, other legal processes, or as One Country believes is necessary to exercise its legal rights, to defend against legal claims that have been brought against One Country, or to defend against possible legal claims that One Country determines in its sole discretion might be brought against it.

(c) Sharing Your Information with Law Enforcement. One Country may report to law enforcement agencies any activities that One Country reasonably believes to be unlawful, or that One Country reasonably believes may aid a law enforcement investigation into unlawful activity. In addition, One Country reserves the right to release your Information to law enforcement agencies if One Country determines, in One Country's sole judgment, that either you have violated One Country's policies or the release of your Information may protect the rights, property or safety of One Country, you, or another person.

(d) Business Transition. If One Country becomes involved in a merger, acquisition, or any form of sale or transfer of some or all of its assets, your information will be transferred to the acquiring entity.

(e) Your Comments. If you post a Comment (as defined in our Terms of Use) to the Sites, the information that you choose to post, including any personal information that you choose to post, may be available generally to the public.  Your Comments are posted and transmitted to others at your own risk. Although you may set certain privacy settings for such information, please be aware that no security measures are perfect or impenetrable. Additionally, we cannot control the actions of other users of the Sites with whom you may choose to share your Comments. Therefore, we cannot and do not guarantee that your User Contributions will not be viewed by unauthorized persons. See our Terms of Use for additional information regarding Comments.

(f) Marketing Companies. One Country generally only provides limited, non-personally identifiable information (e.g., the city, or the state, in which a device is located or information about your search or posting history) usually in conjunction with a randomly assigned number or a number assigned to your One Country account and not in conjunction with your name. However, for certain sweepstakes, you may authorize One Country to provide third-party advertisers with your email address which may be used by such companies to provide you with information about other products, services or companies.  You will be asked to opt into this sharing when you register for a giveaway.

(g) Sweepstakes Winners. As further explained in the Rules, by entering into a sweepstakes, you grant One Country the right to disclose name, biographical information, pictures/portraits, video images, likenesses and/or voice to the general public if you are a sweepstakes winner.

  1. Third-Party Websites. The Sites and One Country e-mails may link to third parties' websites, and you may be required to utilize one or more third-party websites to engage with us. It is also possible that third parties websites or e-mails may link to the Sites. One Country is not responsible for the content or the privacy practices employed by third parties. One Country encourages you to read the privacy policies of these websites before transmitting any personal information to third parties.
  2. Information Provided from Outside the United States. The Sites are hosted in the United States and each Sweepstakes drawing takes place within the United States. Accordingly, by submitting any personal information to One Country or enter a sweepstakes, you are transferring your personal information to the United States and you consent to such transfer.
  3. Dispute Resolution. If you believe that One Country has not adhered to this Policy in connection with the handling of your personal information, please contact One Country by e-mail at support@onecountry.com. One Country will do our best to address your concerns. If you feel that your complaint has been addressed incompletely, One Country agrees to settle your dispute exclusively under the arbitration rules provided in the Terms of Use and Official Rules.
  4. Notice to EU Residents. While our sweepstakes and contests are not open to individuals outside of the United States, we may inadvertently obtain any personal information from one or more such individuals. This Policy is intended to provide adequate and consistent safeguards for the handling of such personal information in accordance with Directive 95/46/EC of the European Parliament and of the Council of 24 October 1995 on the protection of individuals with regard to the processing of personal data and on the free movement of such data (the "Directive") and all the relevant transposing legislation of the Directive in the European Union/European Economic Area, the Swiss Federal Data Protection Act, as such laws may from time to time be amended and valid during the application of this Policy, the Privacy Shield, and any other privacy laws, regulations and principles concerning the collection, storage, use, transfer and other processing of personal data transferred from the European Economic Area or Switzerland to the United States including but not limited to the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (the "General Data Protection Regulation") as of its entry into force on 25 May 2018.
  5. Processing Personal Information. One Country agrees to observe the following principles when processing personal information:

(a) Data will be processed fairly and in accordance with applicable law.

(b) Data will be collected for specified, legitimate purposes and not processed further in ways incompatible with those purposes.

(c) Data will be relevant to and not excessive for the purposes for which they are collected and used. Data subjects in the EU will be asked to provide their clear and unequivocal consent for the collection, processing and transfer of their personal data.

(e) If the participant assists, data will be accurate and, where necessary kept up up-to-date. Reasonable steps will be taken to rectify or delete personal information that is inaccurate or incomplete once One Country learns of such.

(f) Data will be kept only as it is necessary for the purposes for which it was collected and processed. Those purposes shall be described in this Policy, the Terms of Use and the Official Rules.

(g) Data will be deleted or amended following a relevant request by the concerned data subject, should such notice comply with the applicable legislation each time.

(h) Data will be processed in accordance with the individual's legal rights (as described in this Policy, the Terms of Use and the Official Rules, or as otherwise provided by law).

(i) Appropriate technical, physical and organizational measures will be taken to prevent unauthorized access, unlawful processing and unauthorized or accidental loss, destruction or damage to data. In case of any such violation with respect to personal data, One Country will take appropriate steps to end the violation and determine liabilities in accordance with applicable law and will cooperate with the competent authorities.

  1. EU-U.S. Privacy Shield. If you believe that One Country has not adhered to this Policy in connection with the transfer of your personal information to the United States, please contact One Country by e-mail at support@onecountry.com. If you feel that your complaint has been addressed incompletely, One Country agrees to settle your dispute exclusively under the arbitration rules set forth in this Section 11. One Country's participation in the "Privacy Shield" applies to all personal information that is received from the European Union and European Economic Area. One Country remain responsible and liable under the "Privacy Shield Principles" if third-party agents that One Country engages to process personal information on our behalf do so in a manner inconsistent with the Principles, unless One Country can prove that One Country is not responsible for the event giving rise to the damage. You may request access to any personal information maintained on you by One Country at any time by emailing support@onecountry.com. If you believe that One Country has not adhered to this Policy, please contact One Country by e-mail at support@onecountry.com. If you feel that your complaint pursuant to this Section 11 has been addressed incompletely, One Country invite you to let One Country know for further investigation. For any complaints that cannot be resolved with One Country directly, One Country has chosen to settle the dispute exclusively by the International Centre for Dispute Resolution ("ICDR") in accordance with its International Arbitration Rules. To file a complaint via ICDR, please visit http://go.adr.org/privacyshield.html. For complaints left unresolved by all other available mechanisms, you may invoke binding arbitration with the Privacy Shield Panel, which consists of a pool of 20 arbitrators designated by the Department of Commerce and the European Commission, from which the parties will be able to select either one or three arbitrators. One Country is subject to the investigatory and enforcement powers of the U.S. Federal Trade Commission (FTC).
  2. Your Rights. One Country gives you choices regarding the collection and usage of your Information. You are legally entitled to request details of the Information we are holding about you. One Country provides you the ability to keep your Information accurate and up-to-date. If at any time you would like One Country to correct, erase or restrict the processing of your Information, or you would like to (i) obtain confirmation whether or not your information is processed by One Country, (ii) access your personal information, (iii) exercise your right to data portability or (iv) withdraw your consent to processing, please email support@onecountry.com. If access is denied, you have the right to be informed about the reasons for denial. You may resort to the dispute resolution described in this Policy as well as in any competent regulatory body or authority. One Country shall handle in a transparent and timely manner any type of internal dispute resolution procedure about personal information is conducted. If any information is inaccurate or incomplete, you may request that the data be amended. It is your responsibility to provide One Country with accurate personal information about yourself and to inform One Country of any changes. (e.g. new home address or change of name). If you demonstrate that the purpose for which the data is being processed in no longer legal or appropriate, the data will be deleted, unless the applicable law requires otherwise. You also have the right to request the deletion of your personal data for any reason by emailing support@onecountry.com.
  3. California Users:

Your California Privacy Rights. One Country is in compliance with the California Online Privacy Protection Act. California's "Shine the Light" law, Civil Code section 1798.83, requires certain businesses to respond to requests from California customers asking about the businesses' practices related to disclosing personal information to third parties for the third parties' direct marketing purposes. By providing personal information in connection with a sweepstakes or rewards program, you expressly authorize One Country to share your name and contact information with both the charity benefiting from such sweepstakes (if any) and the entity providing prizes for that sweepstakes (if any) and your email address with third parties. You expressly agree that these entities may use the information One Country provides for marketing purposes. In accordance with California's "Shine the Light" law, Civil Code section 1798.83, One Country will provide you with an information sharing disclosure once per year that lists any third parties with which One Country shared your information for marketing purposes along with a description of your rights you under California Civil Code section 1798.83. To receive your information sharing disclosure, email One Country at support@onecountry.com. If you want One Country to stop sharing your email contact information with third parties (if One Country has your email contact information), you may notify One Country at support@onecountry.com. Also, in order to provide you with certain rewards and prizes, One Country must share your information. Please follow the instructions provided to you by third parties to unsubscribe from their messages. If you have opted-out as described above, and thereafter you elect to use a service or promotion that requires One Country to contact you or share your information with a third party (e.g., you enter into a new sweepstakes after opting-out), then your previous opt-out preferences will not apply. Also, please note that One Country has not yet developed a response to browser "Do Not Track" signals, and do not change any of One Country's data collection practices when One Country receive such signals. One Country will continue to evaluate potential responses to "Do Not Track" signals in light of industry developments or legal changes.

  1. Obligations to Data Protection Authorities (“DPAs”). One Country will respond diligently and appropriately to requests from DPAs about this Policy or compliance with applicable data protection privacy laws and regulations. One Country will, upon request, provide DPAs with names and contact details of the individuals designated to handle this process. With regard to transfers of personal information, One Country will (i) cooperate with inquiries from the DPA responsible for the entity exporting the data and (ii) respect its decisions, consistent with applicable law and due process rights. With regard to transfers of data to third parties, One Country will comply with DPAs' decisions relating to it and cooperate with all DPAs in accordance with applicable legislation.
  2. Policy Updates and Notifications. One Country reserves the right to modify or amend this Policy at any time by posting the revised Policy on the Sites. If there are changes or additions to this Policy, One Country will post those changes here or in other formats for you to review. Each version of this Policy will be identified at the top of the page by its effective date. Your continued use of the Sites after the effective date of any modification to the Privacy Policy will be deemed to be your agreement to any changed terms.