FAQs

General One Country

What is One Country?
One Country is your online destination for incredible prize giveaways, unique shopping experiences, life changing stories and exclusive content. Like you, we love and celebrate the simple joy of giving back.
Is One Country a non-profit organization?
No, we are not. We like to say we are for-profit and for good! We believe for-profit companies also have a responsibility in giving back and that’s what we do. That’s why we give One Country members a monthly opportunity to earn additional entries into the giveaways by serving their community. We also believe in supporting organizations through monetary gifts. To date, we have donated to the Southwest Texas Food Bank, 2nd Harvest Food Bank of Middle Tennessee, Second Harvest Food Bank of Central Florida, Central California Food Bank, Northwest Arkansas Food Bank, Feeding America, Numana, and Manna Cafe Ministries.
How do I enter for a chance to win a giveaway?
We've made it easy for you! Take your pick from one of two ways to enter to win. The most popular option is becoming a monthly member with us so that you are automatically entered into EVERY active and future giveaway each month, AND you'll receive an unlimited, ongoing discount to our Shop! The number of entries you receive as a monthly member, and your level of discount to our Shop, depends on your original payment amount, as specified upon checkout. The other option is to make a one time payment that only gives you a specific number of entries into the selected giveaway. You may also choose to utilize our free Alternate Method of Entry, as found in the "Legal Information" section of each giveaway.
Where can I find the deadline to enter each giveaway?
You can find all details about deadlines to enter and when we’ll be selecting winners on each giveaway page under “Legal Information."

Membership

How do I cancel my membership?
We hate to see you go! You can cancel your membership by emailing support@onecountry.com with your name, email, and request to cancel your membership.
What is your refund policy on giveaway purchases?
All giveaway purchases are final and non-refundable.
What if I don’t recognize charges on my card from One Country?
Please reach out to our customer service team at support@onecountry.com and we will help you clarify what those charges may be.

Giveaways

How old do you have to be to enter a giveaway?
You must be 18 years of age to enter any giveaway at One Country.
How do I know if I won a giveaway?
Winners will be notified at the email provided upon your giveaway entry shortly after the giveaway entry period closes. They must then agree to accept their prize by the deadline date (to be indicated in our initial contact) and have their eligibility to win confirmed in order to be named an official winner. If a phone number is provided, we will attempt contact via both phone and email. 
How is the winner chosen?
The winner will be chosen through a random selection process by One Country once all entries for the giveaway have been calculated and the entry period has closed. This process can sometimes take up to a month after the entry period has closed.
How do I know if I am eligible to enter a giveaway?
Please refer to our Official Rules here to see if you are eligible to enter One Country giveaways.
Can I donate a prize for a One Country giveaway?
Yes! If you have a prize you’d like to donate, please email us at support@onecountry.com.