Dunkin' Customer Pays it Forward With $4,000

Dunkin' Customer Pays it Forward With $4,000

One Country – Apr 16th 2021


An anonymous donor decided to pay it forward in a major way at a Dunkin' in Beavercreek, Ohio, wrote Good Morning America.

A customer asked to purchase a $1,000 gift card in order to pay for the rest of the day's orders from any customers. After being asked by the location's general manager, Samantha Owens, to come inside, that person changed that amount to $4,000, according to GMA.

Owens, an Ohio native who's been an employee of Dunkin' for 2 1/2 years, said the shop's gift card amounts can't surpass $100, so the the donor needed quite a bit of cards, wrote GMA. 

"We were waiting, and they were like, 'You know what, let's just make it $4,000 -- it's been a really rough year for everybody,'" Owen's told GMA. "They wanted to pay it forward in any way they could."

The 40 gift cards were then divided up, with 20 being used for the next drive-thru customers and the other half for in-store orders. They lasted from Friday night until the following morning, according to GMA. 

"A lot of people were ecstatic and surprised," Owens said to GMA. "They were like 'Are you sure?' And then we had the issue where they were trying to pay for the car behind them, and we were like, "Theirs is taken care of too."

Owens described to GMA the typical atmosphere at the shop as pleasant and friendly -- people often pay for the customer behind them -- but nothing of this magnitude had ever happened. Each employee also walked away with as much as $15 in tips -- way more than normal, reported GMA.